Terms & Conditions

1. Overview

These Terms & Conditions govern the use of the Clevra website, systems, and services. By accessing or using Clevra's platform, you agree to these terms. Clevra provides AI-powered digital systems including:

• Professional websites
• AI customer systems
• Business dashboards
• Lead automation tools
• Analytics and growth systems

2. Services

Clevra builds and maintains digital systems designed to help businesses:

• Generate and manage leads
• Automate customer interactions
• Track business performance
• Improve online visibility
• Streamline operations using AI

Services may vary depending on the selected package.

3. Pricing & Payments

Clevra offers setup-based and monthly subscription pricing depending on the selected service. Payments may include:

• One-time setup fees
• Monthly hosting and maintenance fees
• Subscription-based system access fees

Failure to pay monthly fees may result in temporary suspension of services or restricted access to systems or dashboards.

4. Client Responsibilities

Clients agree to:

• Provide accurate business and contact information
• Ensure timely payment of fees
• Use the system only for lawful business purposes
• Not attempt to misuse, copy, or reverse-engineer Clevra systems

5. AI Systems & Automation

Clevra systems may include AI-powered features such as:

• Automated customer responses
• Lead qualification tools
• Chat-based assistants
• Business recommendation systems

AI outputs are generated automatically and are designed to assist, not replace, business decision-making. Clevra does not guarantee that AI responses are always error-free and should be used as guidance.

6. Lead Generation & Results

Clevra provides tools to improve lead generation and customer engagement. However:

• Clevra does not guarantee specific sales results
• Business performance depends on client execution, market conditions, and external factors

7. Partner Program

Clevra may offer a partner-based referral system where individuals can promote Clevra services, refer clients, and earn commission per successful client activation. Partners must:

• Represent Clevra accurately
• Follow approved pricing and service structures
• Not mislead or misrepresent services

Clevra reserves the right to approve or remove partners at any time.

8. Data Usage

Clevra collects and processes data to operate its systems, including leads and customer submissions, website usage analytics, AI interaction logs, and system performance metrics. This data is used strictly to:

• Improve system performance
• Optimize client results
• Enhance AI functionality

Clevra does not sell user data.

9. System Availability

Clevra aims to maintain continuous system availability, but does not guarantee uninterrupted service. Temporary downtime may occur due to:

• Maintenance
• Updates
• Technical issues beyond control

10. Limitation of Liability

Clevra is not liable for:

• Business losses resulting from system use
• Incorrect AI outputs
• Third-party service failures
• External traffic or marketing performance

Users accept responsibility for how they apply system outputs.

11. Termination

Clevra reserves the right to suspend or terminate services if:

• Payments are not made
• Systems are misused
• Terms are violated
• Illegal activity is detected

12. Changes to Terms

Clevra may update these Terms & Conditions at any time. Continued use of the platform means acceptance of updated terms.

13. Contact

For questions or support:

• Clevra Support
• Email: support@clevra.co.za